Shipping policy

Last Updated: January 17, 2026

Shipping Policy

We are excited to ship your officially licensed sorority keepsakes to you! All orders are hand-prepared and shipped from the United States.

Processing Time  

Because each item is custom-produced, received from our licensed manufacturer, individually inspected, and affixed with the required official Affinity Licensing holographic label (ALP) before shipping, processing times are longer than typical e-commerce stores.  

Orders are typically processed and shipped within 7–14 business days (Monday–Friday, excluding holidays). During peak periods (e.g., back-to-school, bid day season, holidays), or for larger/custom orders, it may take up to 21 business days.  

We appreciate your patience—this ensures every piece meets official licensing standards and arrives in perfect condition.

Shipping Methods & Rates  

We offer flat-rate shipping of $5 on every order, regardless of size, weight, or destination within the United States.  
  - Shipping is via USPS (United States Postal Service) or UPS, depending on the order.  
  - Standard delivery time after shipment: 3–7 business days (estimates only; not guaranteed).  
  - No free shipping threshold—all orders receive the same $5 flat rate.

Order Tracking  

Once your order ships from our facility, you will receive a confirmation email with tracking information. You can track your package directly through the carrier’s website.

Shipping Destinations  

We currently ship only to addresses within the United States (including Alaska, Hawaii, and US territories). International shipping is not available at this time.

Important Notes  

  - Processing and shipping times are estimates and may be affected by production schedules, carrier delays, weather, holidays, or high volume periods.  
  - We are not responsible for lost, stolen, or delayed packages once they are handed to the carrier.  
  - If your package is marked “delivered” but you have not received it, please contact the carrier first, then reach out to us.

 

Questions?

Please contact us at hello@greekletterpress.com with any shipping, processing, or return questions. We truly appreciate your understanding of our handmade, licensed process and are here to make your sisterhood keepsake experience special!