Privacy Policy

Last Updated: January 17, 2026

Greek Letter Press (“we,” “us,” or “our”) operates the website greekletterpress.com (the “Site”) and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with us.

1. Information We Collect
We collect the following types of information:
- Personal Information you provide directly: name, shipping and billing address, email address, phone number, and payment information (processed securely through our payment providers).
- Order and Transaction Information: details about the products you purchase, including sorority selections (e.g., Chi Omega, Kappa Delta), order history, and preferences.
- Automatically Collected Information: IP address, browser type, device information, pages visited, time and date of access, and referring site.
- Cookies and Similar Technologies: We use cookies and tracking technologies for essential site functionality, analytics, and personalized advertising (for example, through Pinterest or Google tools). You can manage cookie preferences via your browser settings or our cookie consent banner (if enabled).

2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping your officially licensed sorority keepsakes.
- Communicate with you about your orders, customer service inquiries, and account-related matters.
- Improve our website, products, and services.
- Send you marketing communications (such as newsletters about new arrivals or promotions), with an option to opt out at any time.
- Detect, prevent, and address fraud, security issues, or technical problems.
- Comply with legal obligations and protect our rights.

3. How We Share Your Information
We share your information only in these limited circumstances:
- With service providers who help us operate the Site and fulfill orders (e.g., Shopify for hosting and checkout, payment processors such as Shop Pay or Stripe, shipping carriers like USPS or UPS).
- With third-party analytics and advertising partners (e.g., Google Analytics, Pinterest) to understand Site usage and deliver relevant ads.
- When required by law, court order, or government request.
- To protect the rights, property, or safety of Greek Letter Press, our users, or the public.

We do not sell your personal information as defined under the California Consumer Privacy Act (CCPA/CPRA) or similar laws.

4. Your Privacy Rights
If you are a California resident (under CCPA/CPRA) or reside in another jurisdiction with similar privacy rights, you may have the right to:
- Know what personal information we collect, use, disclose, or sell about you.
- Request deletion of your personal information.
- Opt out of the sale or sharing of your personal information (note: we do not sell personal information).
- Non-discrimination for exercising your rights.

To exercise these rights, please email us at hello@greekletterpress.com. We may ask for verification of your identity before processing your request. We will respond within the time required by applicable law (typically 45 days for CCPA requests, with a possible 45-day extension).

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide you with services, comply with legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements. After that time, we will delete or anonymize your data.

6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children’s Privacy
Our Site is not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

8. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located. We take appropriate steps to ensure your data receives an adequate level of protection.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Last Updated” date. If we make material changes, we will notify you by email or a prominent notice on the Site.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@greekletterpress.com.

We do not sell or share personal information as defined by the California Consumer Privacy Act (CCPA/CPRA). If you wish to exercise any privacy rights, please use the contact information above.